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DraftKings sportsbook doesn't appear ready to handle Gambling Twitter

08.02.2018     09:59 AM     Printer Friendly

UPDATE

With sports betting legal in a number of states and everyone rushing to create a sportsbook, it's reasonable to think there are going to be some issues. FanDuel took flack for not being able to pay out bettors due to an extra inning MLB game. And yesterday, the CEO of DraftKings got called out on Twitter (he deleted the original thread) for not knowing what a 65 cent (LOL!) MLB moneyline was. DraftKings has already announced that it will offer mobile betting; we would expect others to do the same. But while we're all excited for legalized sports betting, be prepared -- very prepared -- for poor customer service, bullshit lines and limits, and a host of other problems.


"I think the opportunity for innovation is just massive (with mobile)," Jason Robins, CEO of DraftKings, told ESPN. "Not to say that you can't innovate on the retail side, but it's quite literally a limited space. Mobile, you can do anything with. There is no limit to where I think this is going to go, with integrations of streaming ... I think eventually it integrates with voice assistance in the home, smart TVs. The opportunities really are endless as technology advances." 






Bettors unable to cash late night betting slips at new FanDuel Sportsbook

07.30.2018     07:32 AM     View Original Blog
Last week the new FanDuel Sportsbook at Meadowlands Racetrack caught flack for not having the funds to pay out its customers. Gambling Twitter made it sound like FanDuel literally didn't have the cash but it was later clarified that said cash was simply inaccessible at the time. The Phillies-Dodgers game went to extra innings on the West Coast and FanDuel closed its vault prior to the end of the game which left a few bettors miffed that they couldn't cash their winning tickets. The situation was unfortunate but also a reminder that there will likely be more hiccups in the future, especially with sports betting being under a microscope. 









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