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Q: How do I get my guarantee if a play doesn't win?
You can call the office or view guarantee plays online. To view guarantees online, login with your username and password. Then click the "View Purchases" link and your guarantee plays will show up automatically when released by the handicapper. Guarantee plays are posted the following day. If no games are scheduled for that sport your guarantee play will be posted at the next available opportunity.

Q: Transaction or credit card failed to process, why?
If you are having issues with getting your credit card to process on our online system please call Customer Service at (800)575-3069 for more in depth trouble shooting.

Q: What is the SportsMemo rating system for plays?
We release and grade service plays on a simple 1, 1.5, or 2 unit scale. A 20* designation with any play signifies a 2-unit selection. The new 15* designation signifies a 1.5-unit selection. All other service plays will be graded as one-unit, now known as 10* plays beginning with the 2011 MLB season opening. the 2-unit play simply implies you will double your normal bet on this selection. These plays are also graded on a 2 unit scale. For all 15* plays, it is recommended that you wager one-and-a-half times your normal bet. The selection will graded based on 1.5 unit scale. Alatex Sports has been designating some CBB plays as 15* for a while. But now, beginning with the 2011 MLB season, each handicapper may release these 15* plays. Please note that this new grading scale does not affect previous picks, nor any pick from sports where the season began before 2011 MLB started. The 2010-2011 NBA, CBB, and NHL picks will continue to use the one and two unit scale for the remainder of the season. All new seasons, such as NFL, will use the new scale for all new picks. Each handicapper has a unique name for their 20* and 15* plays. They are as follows:

Teddy Covers20* Big Ticket
Alatex Sports20* Superplay
Rob Veno Sports20* Blue Chip
ER Sports20* Playmaker
Otto Sports20* Big O
Lange Sports20* Top Flight
Alatex Sports15* Superplay
Rob Veno Sports15* Blue Chip
ER Sports15* Playmaker
Teddy Covers15* Big Ticket
Lange Sports15* Top Flight
Otto Sports15* Big O
Ian Cameron Capping15* Main Event
Ian Cameron Capping20* Main Event
Drew Martin Sports15* Top Shelf
Drew Martin Sports20* Top Shelf

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Sportsmemo is not a boiler room. We don't believe in high pressure sales tactics or annoying call backs. We will not record your phone number when you call and we will not call you back unless specifically requested to do so.

Q: How can I contact customer service at SportMemo?
Sportsmemo's customer service hours are 6am-4pm (PT) Monday-Friday. 6am-11pm (PT) Saturday-Sunday. Select Saturdays will have extended office hours. CS Representatives can be reached by phone at (800)575-3069 or by the email form at

Q: How do the guarantees work?
Daily Service packages are guaranteed to produce a winning result. If one does not, you will receive the next report from the same sport and handicapper free of charge. Guarantees will continue until a winning selection is provided. Extended service packages are evaluated after the package has expired. If an extended package does not produce a winning result Sportsmemo may, at its discretion, extend service at no cost or offer discounted future service. No refunds will be issued for daily or extended package once service has been provided.

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Q: What are the terms of use for the plays I buy?
Service plays are intended for private use by the purchasing client only. Posting plays on public forums and/or sharing with non-purchasers can result in a termination of service.

Q: What does it mean when a handicapper passes?
A "pass" indicates no selections will be made for that day/sport. Check back the next day for selections.

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Daily Plays
Brent Crow has been CRUSHING college hoops all season long! He's up over +27 units on the season on the strength of 60% winners. He's also crushing March with a 10-2 83% +12.2 unit record. Pick up Crow's 20* NCAA Tournament Elite 8 report for only $29. This is a MUST HAVE play! Cash in or tomorrow's top play is free.

Teddy hit 68% in the Big Dance last year and he enters the weekend hitting 69% in the Tourney this year; consistent winning results! Teddy enters the weekend riding a 28-15 65% college hoops run that dates back to February, delivering +13.2 units of profits for himself and his clients! Michigan? Florida State? Find out here, before it happens! This play must win or his next report is FREE!

Rob Veno has zeroed in on today's South Regional contest that has fundamental & situational advantages strong enough to be rated his 10* Top Rated Total. Join him on this play for only $20 and today's release must win or you will receive Rob's next selection package free.

Ian Cameron has put together a strong 63-43 59% +16.5 units streak in College Basketball since January and he was a perfect 4-0 in the Sweet 16 round. Ian is ready to deliver the goods once again on Saturday in Elite 8 action with his 10* NCAA Saturday Elite 8 Top Play. You can get it complete with detailed written analysis for $20 and it is guaranteed to cash or his next CBB play is free.

Ian Cameron is on a red hot 19-11 63% hot streak in the NHL and he is ready to deliver more profits on the ice tonight with his 10* NHL Saturday Top Play. You can get it complete with detailed written analysis for $20 and it is guaranteed to cash or his next NHL play is free.

OTTO Sports has absolutely dominated March college basketball with a 14-1 93% mark, good for nearly +17 units of profit. For Sunday, he comes in with a 20* report on the Duke-Kansas matchup. Watch and win for $20. It's guaranteed to cash or his next hoops report is free.

Teddy hit 68% in the Big Dance last year and he enters the weekend hitting 69% in the Tourney this year; consistent winning results! Teddy is riding a 28-15 65% college hoops run that dates back to February, delivering +13.2 units of profits for himself and his clients! Duke or Kansas? Find out here, before it happens! This play must win or his next report is FREE!

Rob Veno has carved a place among the nation's elite with his Bluechip selections in all sports cashing 59.3% and piling up +98.8 units since 2014. For Post Season Tournament action he has released his 20* CBB Bluechip CBI Championship Game #1 as the featured play on Monday's Card. You can join Rob on today's play for just $29. This report must win or you will receive Rob's next selection at no additional cost.

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Discussion Forum
Post SubjectTime    Last Poster
Kansas St vs Loyola Chicago?09:17    polarcat99
Michigan +160014:20    nineball66
CBB Free Play from Teddy Co...12:47    Drew Martin
Villanova team bus stuck on...10:23    Drew Martin
CBB Friday Sweet 16 Podcast...09:50    Drew Martin
Preseason polls good predic...15:31    Drew Martin

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Copyright © 2007 SPORTSMEMO, INC, 1-800-575-3069. is the nation’s premier resource for sports betting and handicapping information. Get free football picks, free NFL picks, free college football picks, free baseball picks, free NBA picks, free college basketball picks, free hockey picks, free golf picks, and free soccer picks from the nation’s top handicappers. Sportsmemo's sports betting insight and analysis comes from some of the most respected sports handicappers in the sports gambling industry including Ted Sevransky (Teddy Covers), Brent Crow of Alatex Sports, Rob Veno, Erin Rynning, Otto Sports, Andrew Lange, Ian Cameron, and Drew Martin. Listen to these handicapping experts daily on the Sportsmemo Podcast Monday-Friday at  Missed the Sportsmemo Podcast?  Past shows are available on's podcast archive page. Looking for daily sports betting tips and sports betting advice on the MLB, NBA, NCAA, NFL, NHL, CFL, and PGA? Check out the interactive sports betting posting forum, power ratings, expert handicapping blogs, and original sports betting articles from the Sportsmemo team that specializes in sports information from a pointspread perspective at   Mar 24, 2018 02:51 PM.